Robert Walker
The Wisdom of CrowdsRobert Walker is the sports book director at the Mirage Hotel and Casino in Las Vegas, where he handles thousands of weekly bets across sports from professional football to Ivy League basketball. His work shows how a forecast can emerge not from one expert’s certainty but from a market in which bettors respond to a shared line: Walker sets the terms, wagers press back, and the final spread becomes a collective estimate of the game’s outcome.
The Bookmaker’s Role
For each game, Walker offers a line, or point spread, indicating which team is favored and by how much. If the Giants are favored over the Rams by three and a half points, a Giants bettor must see them win by at least four to collect; a Rams bettor wins if the Rams lose by three or fewer, or win outright. Other bets use odds instead: a favorite might require a $150 stake for a $100 return, while an underdog might pay $100 on a $75 stake.
Walker’s job is not, at least in theory, to choose the winning team. He wants bettors to put roughly equal amounts on either side. If the wagers are balanced, half will win and half will lose, while the bookmaker’s payout structure leaves a small margin: in the example given, two bettors each put up $11, the winner receives $21, and Walker keeps $1. That margin, the vigorish or “vig,” pays the bookie’s bills. It works only if too much money is not riding on one side.
How the Line Moves
To balance the action, Walker adjusts the spread so that betting continues on both teams. Before the 2001 Super Bowl, the Mirage opened with the Baltimore Ravens favored by two and a half points. After a couple of early $3,000 wagers came in on Baltimore, Walker moved the line to three. The bets did not prove that Baltimore would win; they indicated that the opening number might be attracting too much money to one side.
The opening line is set by the bookmaker, but thereafter it shifts largely in response to bettors’ choices, much as a stock price responds to investor demand. The Mirage could let its computerized database adjust the number automatically whenever wagers became imbalanced. Yet opening accurately matters: a poor initial line can leave the book taking many bad bets. Once the line is posted, it becomes public property, and the market’s activity helps shape the forecast.
What the Crowd Predicts
The betting public is not a crystal ball. Point spreads only weakly predict the final scores of most NFL games, but well-informed gamblers find it very hard to beat the closing spread consistently. Favorites cover about half the time and underdogs the other half, the balance a bookmaker wants. Nor are there obvious recurring errors such as home teams winning more often than predicted or road underdogs being systematically undervalued.
Occasional patterns do appear: one study found that home underdogs had historically been good bets in weeks fifteen, sixteen, and seventeen of the NFL season. Such exceptions do not make the crowd easy to outperform. Roughly three-quarters of the time, the Mirage’s final line is the most reliable forecast available for NFL outcomes. Studies of other major sports likewise find betting markets generally efficient at incorporating available information. In horse racing, for example, final odds track the ordering of winners and provide reasonably good estimates of winning probabilities: a horse at three-to-one odds wins roughly a quarter of the time.
A Market as Collective Judgment
Walker’s example fits the book’s broader account of wise crowds. A group’s judgment is most likely to be accurate when it combines diverse opinions, independent judgments, decentralized access to local knowledge, and a means of aggregation. Averaging estimates can cancel individual errors, leaving information that no one participant necessarily possesses in full. But aggregation cannot manufacture knowledge from nothing: the group’s members must have some relevant information to contribute.
The betting line makes that process visible. Walker supplies an initial number and manages the casino’s exposure; bettors bring differing information and judgments, and their wagers move the line. The resulting price is not a guarantee of the final score, but a forecast formed through many separate decisions. Its force lies less in perfect prediction than in the difficulty of finding a better one.